SJS Headquarters

  • Collections Representatives

    Job Locations US-VA-Virginia Beach
    Posted Date 1 month ago(5/25/2018 3:39 PM)
    Job ID
    2017-1560
    # of Openings
    6
    Category
    Accounting/Finance
  • Overview

    Provder of diverse lending solutions is seeking full-time collections representatives

    Responsibilities

    • Make and receive calls through automated dialer
    • Take payments on past due accounts
    • Handle customer service related issues
    • Process related paperwork
    • Adherence to company policies and procedures in addition to compliance of state and federal regulations

    Employee will have access to personal identifiable information (PII) and business confidential information

    Qualifications

    • A minimum of 6 months in a Call Center environment or equivalent customer service experience
    • Collections experience a must
    • Ability to communicate effectively and professionally both verbally and in writing
    • Proficient typing skills
    • Must be able to work one late night per week and one Saturday a month.
    • Automatic dialer experience a plus!
    • Strong negotiation skills
    • Bilingual in Spanish is a plus!
    • Full Time – all shifts require the availability of one (1) late night per week and one (1) Saturday per month
      • 8:00 am - 5:00 pm
      • 8:30 am - 5:30 pm
      • 9:00 am - 6:00 pm
      • 10:00 am - 7:00 pm
    • Full Time (HD Team) – all shifts require working holidays with the exception of Thanksgiving and Christmas

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