SJS Headquarters

Collections Representatives

US-VA-Virginia Beach
5 days ago
Job ID
2017-1560
# of Openings
3
Category
Accounting/Finance

Overview

Provder of diverse lending solutions is seeking full-time collections representatives

Responsibilities

  • Make and receive calls through automated dialer
  • Take payments on past due accounts
  • Handle customer service related issues
  • Process related paperwork
  • Adherence to company policies and procedures in addition to compliance of state and federal regulations

Employee will have access to personal identifiable information (PII) and business confidential information

Qualifications

  • A minimum of 6 months in a Call Center environment or equivalent customer service experience
  • Collections experience a must
  • Ability to communicate effectively and professionally both verbally and in writing
  • Proficient typing skills
  • Must be able to work one late night per week and one Saturday a month.
  • Automatic dialer experience a plus!
  • Strong negotiation skills
  • Bilingual in Spanish is a plus!
  • Full Time – all shifts require the availability of one (1) late night per week and one (1) Saturday per month
    • 8:00 am - 5:00 pm
    • 8:30 am - 5:30 pm
    • 9:00 am - 6:00 pm
    • 10:00 am - 7:00 pm
  • Full Time (HD Team) – all shifts require working holidays with the exception of Thanksgiving and Christmas

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